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Terms and Conditions

NEW ACCOUNTS:

Payment in advance will be required for new accounts until a satisfactory credit history of at least 6 months has been established and a satisfactory trade reference check has been performed.  Once ATW has completed these processes credit terms may be approved. 

 

CREDIT TERMS:

30 days EOM – Invoice is due and payable 30 days after the end of the month in which the goods were invoiced. Should these terms not be adhered to, credit facilities may be withdrawn, and any future orders will be on a prepaid basis.  Goods shall remain the property of Australian Trophy Wholesalers until all monies owing have been paid in full.

 

PREPAID TERMS:

All orders must be paid for in full before shipping

 

PAYMENT OF ACCOUNTS:

Payment of account can be made by AMEX, Bankcard, MasterCard, Visa (merchant fees may apply) or direct deposit. Settlement discount cannot be taken on payment by credit card.

 

FREIGHT:

Orders above $500 prior to GST and other charges (excluding marble, hardware, discontinued products and samples) may be shipped free of freight charges to all State Capital Cities (only applies to those customers whose account is up to date and the choice of carrier will be at ATW’s choosing)

 

RETURNS:

Whilst we readily accept returns, authorisation must be obtained prior to any return and made within 14 days from receipt of goods. Returns must be in a resaleable condition, does not include discontinued stock and accompanied with a Return Authority. Once the stock has been received back into our warehouse a credit note will be issued.   A restocking charge of 10% may be applied.  If the returned goods were originally supplied freight free, we reserve the right to deduct the original freight charge from the credit.

 

REPLACEMENTS:

A photo of the damaged product may be requested to support a replacement being issued.

 

ORDERS:

A small order levy may be applied for orders under $100.

 

BACK ORDERS:

The company is unable to place back orders on a customer ‘s behalf

 

PRICES:

All pricing is available on the ATW website and prices may be reviewed without notice.

 

G.S.T:

Goods and Service Tax will be charged in accordance with Government Policy.

 

 We reserve the right to change/amend prices/specifications and trading terms without prior notice.  Whilst all care has been in taken in the production of the price list, no responsibility is taken for incorrect pricing or sizing.